Supporter Engagement Survey
Understand your supporters. Drive Gift in Will leads, Mid Value growth, and actionable insights.
The problem we solve
Most charities guess what their supporters want. We measure it. Our Supporter Survey methodology gives you statistically robust insight into donor motivations, satisfaction, and loyalty — so you can stop guessing and start acting.
Our methodology
Methodology diagram — Satisfaction · Loyalty · Motivations · Segments
How it works
- Survey design with your team
- Online distribution to your supporter base
- Analysis and segmentation
- Insight report and workshop
What you get
- Segmented supporter profiles
- Net Promoter Score and loyalty metrics
- Motivation analysis
- Key driver analysis
- Actionable recommendations
- Presentation-ready report
The Supporter Survey gave us a clear picture of what was driving attrition — and the confidence to act on it.